Refund policy

If you’d like to return or exchange an item, please get in touch stating your name, order number and the reason for return/exchange within 30 days (starting from when the order was received). The item must be in the same condition you received it (unworn/unused and in the original packaging). 

We don't cover the delivery cost of returning unwanted goods but will cover the shipping cost for sending out the new item if you request an exchange. Exchanges will be subject to assessment and dependent on the level of current stock.

We’re unable to accept returns or exchanges for coffee, but if you’re unhappy with your purchase please let us know and we’ll try to help.